Service Disruption

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August 3, 2020 9:35 PM

Service Alerts

Aug. 4: As forecasts continued to come in calling for damaging heavy winds and heavy rain, WATA officials pushed back the opening until noon.

WATA will begin service at noon on Tuesday, Aug. 4, 2020 due to Tropical Storm Isaias.

PREVIOUSLY: Due to inclement weather, WATA will open on 2-hour delay at 8 a.m. Tuesday. Route 13 will not run due to VDOT shutting down the Ferry due to high winds.

If you have any questions, call WATA at (757) 220-5493.

July 22, 2020 10:55 AM

Please be aware of the following WATA services changes:

• Wearing masks is strongly encouraged
• Fixed-route services are free
• Frequency services is suspended until further notice
• Trolley service is suspended until further notice
• Board and exit through rear doors ONLY
• Stagger seating on buses
• Practice social distancing at bus stops and at the Williamsburg Transportation Center
• Wash hands thoroughly with soap and water after exiting public transit

Hours of operation

Monday – Saturday: 6 a.m. to 8 p.m.
Sunday: Closed (WATA is closed Sunday for weekly cleaning and sanitizing of its facilities and buses. This is in additional to daily cleanings and sanitizing of touchable surfaces to kill germs.)


For questions about hours or services, call (757) 220-5493.
For compliments or issues, email info@goWATA.og.
For the more up-to-date information on schedules and services, follow WATA on Twitter and Facebook.

Previous service changes and reminders:
As of March 16, 2020 at 10:45am
The following changes are active immediately:
- Trolley Service is suspended through 3/29
- All frequency service is suspended through 3/29
- Routes 1 & 2 will discontinue service at 9pm through 3/29
- Route 8 will operate from 10am - 9pm Mon-Sat, and 10am - 6pm on Sundays
Mondays, Wednesdays, and Fridays
WATA will provide free rides to and from the following locations for students and their families. This will allow families to be able to receive “Grab and Go” meals
Bus Routes that go near these locations:
• James River Elementary School – Route 1
• James Blair Middle School – Route 2 and Route 5
• Toano Middle School – Route 9
• Warhill High School – Route 4
• Student Medication Pickup is Monday 3/16/2020 only, at all WJCC schools if a passenger states they are going to pick up or coming back from picking up their child meds from the school clinic we will give a free ride to and from that location.
WATA has implemented additional cleaning measures through 3/29 to help ensure the safety of all of its staff and riders.
Please continue to monitor the website and all social media outlets to stay up to date with the latest information from WATA.

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Latest Update:

April 14, 2020 9:22 AM

The regular meeting of the WATA Board of Directors scheduled for Wednesday, April 15, 2020, is cancelled due to the ongoing and indefinite nature of the current state of emergency. There are no plans to reschedule at this time. Please check back on our website and social media for further meeting updates.

Prior Updates

April 3, 2020 10:55 AM

WATA services will be closed every Sunday until further notice. This allows WATA to take additional cleaning and sanitizing measures to ensure we are prioritizing the safety of our staff and riders. Thank you for your understanding.

March 30, 2020 8:08 AM

Pursuant to Section 2.2-3707(C) of the Code of Virginia, Williamsburg Area Transit Authority Board of Directors will hold a Special Meeting 9 a.m. Thursday, April 2, 2020 at the main WATA facility, 7239 Pocahontas Trail, Williamsburg, VA 23185.

Topics for consideration include:
• A modification to the service contract with The College of William and Mary;
Policy on Participation in Board Meetings by Electronic Means
• An amendment of the FY2020 Budget to address emergency funding;
• An amendment to the Purchase Agreement with The Colonial Williamsburg Foundation; and
• the status of current operations and possible changes, if any.

The public will not be able to attend the meeting in person due to state COVID-19 guidelines against public gatherings of more than 10 people.

The Authority will provide the public an opportunity to access the meeting remotely. Please check the Authority website and social media accounts for upcoming news about how to access the meeting remotely.

March 27, 2020 1:53 PM

WATA service updates:
Trolley Service is suspended until further notice
Route 8 closed until further notice
All fixed route services are FARE FREE until further notice
All fixed route services will close by 8pm nightly until further notice

WATA will be closed entirely on 3/29 for additional cleaning measures.

Please remember all riders are asked to board and exit the buses through the back door.

March 23, 2020 9:25 AM

As of March 23, 2020 at 9:30am

All William and Mary classes will be held remotely starting March 23 through end of the semester. All residence halls will close for the semester. Students remaining on campus must leave residence halls by 3/25. University offices are closed to the public. Route 8 also ends 3/25.

March 22, 2020 2:02 PM

As of March 22, 2020 at 2:00pm

The regular meeting of the WATA Board of Directors scheduled for Wednesday, March 18, 2020, was cancelled and, per Authority Bylaws, rescheduled for the following Monday, March 23, 2020. Due to the ongoing and indefinite nature of the current state of emergency, the March 23, 2020 meeting is cancelled and there are no plans to reschedule it at this time. Please check back on our website and social media for further meeting updates.

March 19, 2020 3:16 PM

As of March 19, 2020 at 3:00pm

On Sunday 3/22 All WATA services will be suspended.

Beginning on Monday 3/23 WATA services will be closing at 8pm until further notice.

March 18, 2020 3:58 PM

As of March 18, 2020 at 4:00pm

WATA staff have implemented additional cleaning and safety measures to help combat the threat of this virus.

Passengers are asked to please board the bus through the back door of the bus. WATA operators will NOT be collecting any fares until further notice, all fixed route rides are free. No passenger should cross the caution tape and approach the front of the bus. Only wheelchairs and some elderly passengers will be permitted to sit in the front section of each bus.

WATA staff have also taken additional cleaning measures and will continue to do their best to ensure a safe and reliable transportation service.

Please continue to monitor social media outlets and web alerts throughout this crisis. Stay safe!

March 16, 2020 1:40 PM

CANCELLATION: WATA Board of Directors meeting scheduled for Wednesday, March 18, 2020 has been cancelled/postponed due to social distancing and coronavirus concerns. WATA will post information here and on Twitter if/when the meeting is rescheduled.