Route 15: Colonial
Loop Route: Begins at Stop 1000, N Boundary St. at Williamsburg Transportation Center
Weekday: 9:00am – 9:00pm
Saturday: 9:00am - 9:00pm
Sunday: 9:00am – 6:00pm
Round Trip: 30 minutes
Stops are shown are in order
- 1000, N Boundary St. at the Williamsburg Transportation Center
- 9000, Visitor Center Dr. at the Colonial Williamsburg Visitor Center
- 9001, N England St. at the Palace
- 9002, S Waller St. at the Capitol
- 9003, Francis St. E at the Taverns
- 9004, Francis St. E at Market House
- 9005, S England St. at Williamsburg Lodge
- 9006, S Nassau St. at the Art Museums
- 9007, S Henry St. at Merchants Square
MAP COMING SOON!
As of September 10, 2023, in partnership with the Colonial Williamsburg Foundation, this service is now owned and operated by Williamsburg Area Transit Authority. Below are some tips make the boarding process as smooth as possible during your trip:
- The service operates on 15-minute frequency, meaning each stop will be served every 15 minutes.
- Strollers must be collapsed and not block the aisle.
- Please load at the front door and exit at the rear door whenever possible
- For questions or comments regarding the time or location of events around the Colonial Williamsburg area, please call the Colonial Williamsburg Visitor Center at 888.965.7254, or visit them on the web here.
- To view the full press release please visit the Daily Press.
Why can’t my dog go on the Bus? I have been coming for 20 years and my dog was always allowed.
- In order to meet the Department of Transportation regulations supporting the Americans with Disability Act (ADA), WATA accepts on its buses only service animals which are trained to perform tasks for a person with a disability. WATA does not consider comfort and companion animals to be service animals.
My folded stroller will not fit under the seats and I never was asked to do this on previous visits. Can I still ride the bus?
- For safety reasons, all strollers must be folded and not block the aisle.
Who can I talk to about the changes in the Bus Service (the new hours) and why the change was made?
- Questions and comments regarding changes to the service can be directed to our customer service email (email@example.com)
Why did you change the audio recording on the Buses?
- The audio messages were changed to match WATA's existing messages throughout the transit system.
Why are the buses going to the Train Station?
- WATA incorporated the Williamsburg Train Station into the route to give riders access to the rest of WATA’s route system.
Why is there no return stop from The Palace Bus Stop to the Visitor Center?
- In order to have a 15-minute frequency and also incorporate the Williamsburg Transportation Center into Route 15, WATA was unable to include a return stop from the Palace Bus Stop to the VC.
Did the lost and found policy change?
- WATA wants to ensure its riders recover any items left behind on buses. Any items left on the bus will fall under WATA’s lost and found policy. Any items left on the buses at the end of the day will be taken to the Williamsburg Transportation Center at 468 N Boundary St, Williamsburg, VA 23185. If a customer believes they have left an item on a bus, they can call the WATA Store at 757-790-2339. Items that are not claimed by the owner will be kept for at least 30 days. Perishable items are discarded immediately. WATA is not responsible for lost or stolen items or any damage to items left behind.
How can I speak to a supervisor?
- Riders can leave a message for a supervisor by calling WATA’s Administrative Office at 757-220-5493. They can also email firstname.lastname@example.org and someone will respond to their email.
How can I learn about the route or schedule information?
- You can contact our Dispatch phone system at 757-220-5493. You can also download Transit App on IOS and Android. Transit App provides real-time updates on where the buses are located. Customers can also visit goWATA.org to review route schedule information.
How does WATA inform its customers of service interruptions due to weather, detours, etc.?
- WATA will inform its riders and service disruptions as “Service Updates” through Transit app. Riders can also visit WATA’s website, and Facebook and Twitter account.
Will the bus still come every 15 minutes?
- Yes, the bus is still scheduled to run on a 15-minute frequency.
What if I want to buy a ticket for another route in the WATA system?
- If you are transferring from Route 15 to another WATA route, you may pay for a One-Ride Fare ($1.50) or purchase an All-Day Pass ($3.00) upon boarding any WATA bus or trolley. Reduced Fare ($0.75 One Way or $1.50 All Day Pass) is available to seniors ages 65+, Medicare customers, and people with certain disabilities. To receive Reduced Fare, you must show ID proving eligibility every time you board the bus or trolley. Please have exact change ready while you are waiting for the bus to arrive at your stop. Credit cards are not accepted on the bus or trolley.